Shipping & Returns
Ghost Peak โ Policy
Shipping & Returns
Always on
Free shipping on U.S orders over $100
01 โ Shipping
Delivery Info
All orders are processed within 1โ3 business days. Once shipped you'll receive a tracking number via email. We ship from the United States.
| Method | Estimated Delivery | Cost |
|---|---|---|
| Standard โ Orders over $100 Free | 5โ8 business days | $0.00 |
| Standard (0โ4 lb) | 5โ8 business days | $7.99 |
| Standard (4.1โ10 lb) | 5โ8 business days | $15.00 |
| Standard (10.1โ25 lb) | 5โ8 business days | $20.00 |
| Standard (25.1 lb+) | 5โ8 business days | $35.00 |
Orders placed on weekends or holidays will begin processing the next business day. Delivery times are estimates and may vary due to carrier delays.
02 โ Returns
Return Policy
We accept returns on unworn, unwashed items with original tags attached within 30 days of delivery. Sale items are final sale and not eligible for return.
01
Contact us
Email us at ghostpeakusa@gmail.com with your order number and reason for return. We'll respond within 1โ2 business days.
02
Ship it back
Pack your item securely and ship it back to us. Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
03
Refund or exchange
Once we receive and inspect the item, we'll process your refund to the original payment method within 5โ7 business days, or ship your exchange right away.
03 โ FAQ
Common Questions
Can I change or cancel my order?
We move fast. If you need to cancel or change your order, contact us immediately at ghostpeakusa@gmail.com. We cannot make changes once an order has been fulfilled.
My item arrived damaged โ what do I do?
We're sorry about that. Email us a photo of the damage and your order number and we'll make it right with a replacement or full refund, no return shipping required.
I didn't receive my order โ where is it?
Check your tracking link first. If tracking shows delivered but you haven't received it, contact us within 7 days and we'll investigate with the carrier.
Are sale items returnable?
No. All sale and discounted items are final sale and cannot be returned or exchanged.
Still have questions?
We typically respond within 24 hours
Email Us